Uhaul Story

Bad company with a few good workers U Haul

Why bother? U Haul I will never rent a U-haul again! The last time we did I spent 1 hour waiting for someone to come open the door for us so we could get the t...

Truck with no emergency brake and no Park gear! U Haul I rented a 25 foot GMC truck to move from Seattle to southern Oregon (I had reserved an 18' truck which they then didn't have but that's ano...

We had a confirmed reservation for a large trailer for a long distance oneway rental. I had first ask for a pick up in Chicago, where my son lived. Later we thought it would be better to pick it up in Michigan before going to Chicago as we had things in our home we wanted him to have. I called to ask about changing the reservation. Told, no problem. Guaranteed a pick up time. Day comes and to trailer. Called several times and the closest they could get me one was a two hour drive each way! But, the good news. The Chicago dealer had my trailer. I asked U-Haul if we could have a small trailer just to get us to Chicago where we could get the larger one. Sure, if we wanted to pay more!

Well, we picked up the trailer and got about 5 miles away when the brakes totally locked up. Driving in Chicago traffic without the tires rotating! Called the dealer and was told we’d have to contact the 800 number. Well, we happened to be able to unlock the breaks before the main office ever answered their phone.

Went the rest of the 1300 miles with no problems. Get to the destination and find we were given someone elses reciept! Not such a bad thing except for the fact that it has your total name, address, phone number, drivers license number, and partial credit card information! We are honest people, so we turned in the reciept, but had to have our information located to get things done. Thankfully the dealer we returned to was very helpful. He got my reciept, and didn’t add any extra charges. He called U-Haul and told them about the reciept mix up. He even gave us a brake attachment for free. If U-Haul was run by someone like this guy, maybe they’d be a reputable company and not the shoddy one they are now.

UHaul: lazy employees, deadly trucks & overcharges U Haul I would bet money that the people writing the 5 star reviews are connected to uHaul. In my opinion no customer would give uHaul 5 stars. ...

U Haul Workers Attack Their Customers U Haul I was living in New Britain, CT and moving back to Long Island, NY in mid January, 2001. I made a reservation for a truck to be available t...

U Will be Ripped Off U Haul U-Haul: The Saga Continues With my upcoming wedding and relocation for graduate school, my family and I sought out the least expensive wa...

Evil, Rotten, Stinking U Haul U Haul There are few companies I hate more than U Haul. Granted, I was raised to detest this purveyor of dilapidated trucks and trailers--but over ...

U Haul=U Horrible U Haul It doesn't seem right that I am forced to give U-Haul even one star in creating this review. Let's just say that if Epinions gave us the op...

Uhaul is a vulgar incompetent company U Haul My father was always a do it yourself kind of guy, so when I was moving across town to my first house I took his advice and rented a Uhaul a...

I would like to hear back from UHAUL regarding this issue

Is this a nationwide company? U Haul