Archive for the ‘Uhaul Story’ Category

Don’t expect your U Haul reservation to be honored U Haul


I placed a reservation for a one-way rental several months ago. I was told that someone would call me by 5 PM the day prior to my pick-up date. No one called me. I had a previous bad experience with U-Haul, so I called 800-GO-UHAUL around 2 PM that day ...

U Haul? Try U Beg, U Plead, U Giveup U Haul


My partner and I were moving about 35 miles down the road to be closer to work and to the city life. We had planned everything well in advance. We even had our entire house boxed up and ready to go a week in advance! Then the big day ...

If you want to get ripped off… Go U Haul!!! U Haul


Today (10/08/05)I rented this U-Haul Truck with Mileage Reading at 220847.3 from Old Bridge. My home is 3 miles (maximum!!!) from there. I had to pick up a dining table from my relatives, on the way-home which is exactly on the same route to my home. It ...

I Was Afraid With U haul, The Actual Experience Was Great! U Haul


I have read so many bad reviews about U-haul and it had been years since I had rented one. We have been making a move for the last two weeks and needed a truck for two days the only local trucks available were U-Haul. I went to the local dealer ...

Moving Made Easy, if You Can Get Past the Counter U Haul


I recently had to use a local U-haul place to rent a truck for a cross town move. Prior to this move I had never had to use a moving company, I had always been able to get a few buddies together with SUVs or pick up trucks and we'd ...

Was reliable and worked well. U Haul


Well, we went for a move of 780 miles and the move went without a problem. The reservation and the confirmation of it went just fine. We were happy with the overall experience. Will use again when the need is. It was a 17 foot gas truck ...

Insult Added to Injury U Haul


U-Haul dropped the ball, and I'm still trying to settle-in almost 2 months after my move date. Please read on, and heed the warning of this horrific experience and tale of massive incompetence. I recently moved about 15 miles and about 4 days before my move date I made a reservation ...

U Haul = U Are On U’re Own, “Buddy” U Haul


A horrid nightmare of dangerous equipment and deplorable customer service from start to finish! I reserved a moving truck via U-Haul's online reservation service at a certain price. The day before my "reserved" rental, I waited fruitlessly for U-Haul to contact me to confirm my reservation. The evening before ...

Horror Story … even mechanics knew it was not safe to drive U Haul


THIS IS A "BRIEF"! The truck that was rented to us broke down (major) 3 times (minor )1 time ... we were exposed to very dangerous situations - health and traffic. Even after asking each "repair representative" to check over the truck, we were still sent on the road with a dangerous ...

Over charged Credit Card U Haul


I recently rented a Uhaul from the store on Veterans Memorial in Houston Texas to move from one apartment to another within the same complex. I rented the $19.95 truck for one day. I picked the truck up at 6:14 on Saturday evening and asked the guy what ...