Archive for the ‘Uhaul Story’ Category

U Are Better Off Without Them! U Haul


First, let me say that our family moves--a lot! Growing up, I went to 14 schools by the time I graduated high school. Since then, in the 3 years that my husband and I have been married, we have moved 3 more times. So I have quite a bit of ...

U Haul helped me…… U Haul


It's amazing to me to see all the people who seem to whine about everything. In my life I have used U-Haul several times. Never did I have any problems what-so-ever, after I learned HOW to properly rent a U-Haul truck.....READ ON FOR THE SECRET: You see, if your not smart, ...

Don’t use their reservation system!!! U Haul


The biggest problem: U-Haul's Reservation System Let's just say that after dealing with U-Haul's national "reservation" system, I'd like to catch the Board of Directors in a dark alley somewhere. It "works" like this: You can reserve a truck (and related equipment) either online or through an 800 number. I used the online ...

Moving? Try U Haul!!! U Haul


I recently moved from Colorado to North Carolina and rented a 24' U-Haul Truck. I did this in spite of all the negative opinions I have heard about this company. We received the truck at our desired location on the date we had reserved it for. It ...

U haul needs to learn what the word reservation means U Haul


This is my family's second terrible experience with U-haul, so I am confident that this is a horribly run company. Both incidents involve the dreaded reservation. Both reservations were made in person at the local branch, so those who say U-haul is okay if you work with them at the ...

Unhappy. Truck unavailable on reservation day. U Haul


I've rented with other self-move companies (like Penske) and had good experience. So I didn't expect much difference from U-Haul. Unfortunately I was wrong and should have seen the warning signs. I reserved a truck 6 weeks before my move-out date. As my rental date approached I was ...

Use U Haul at your own risk U Haul


May 20-22nd, 2005. Concord NH to Buffalo NY Absolutely horrible all-around experience. Where to start. Reserved a 17' truck online several weeks in advance. Upon buying packing supplies from the local U-Haul store just a few days before the move, I asked the clerk to check for my reservation ...

DON’T RENT FROM THE RIP OFFS!!! U Haul


Long story short, when we rented our truck this weekend, we got it with 1/4 tank of gas. When we were finished, we stopped to gas it up, filled it to 1/2 tank, for $30.01. My husband noticed the gage kept going up and down. By the time we got ...

You wanted a 26 foot truck? All I have is a 14 ft. U Haul


So, My husband and I buy a house 2 states away, we were very calculated and planned long and hard for this. We were pre approved for our mortgage, we searched for the perfect house in the perfect area. We bought a second car, we started packing 2 ...

U Haul customer service?! I’d pay double to a company without!!! U Haul


I dropped the truck in the lot, put the keys in the drop box... the next day I received a call from UHAUL to come and move the truck to another location. Apparently, there was a problem when the truck was returned; the location did not accept trucks. ...