Horrible Customer Service!!! U Haul
horrible u haul experience U Haul We had trouble form trying to pick it up, until when we dropped it off. We broke down 3 times, and the last time it was a potential deadly ...
WORST COMPANY EVER U Haul I do not want to get into too much detail and be forced to re-live our horrible experience. Basically, they never had our truck, despite th...
I made a “reservation” over the telephone for a 17′ truck. My local U-Haul office did not have or would not have my desired truck oh-hand on my scheduled pick up day. However, they assured me another dealer, within a 45 mile radius, would call me the day before my move to inform me where to pick up my 17′ truck. I waited until 4PM the day before my move, and still no one from U-Haul contacted me. I called them, and they called me back 15 minutes later. With 45 minutes left in the business day, the day before my move, they inform me that they do not have my “reserved” 17′ truck in stock anywhere within a 45 mile radius. Apparently U-Haul does not understand what a “reservation” is. They could of at least had the common courtesy to call me earlier in the day to allow me to make a reservation with a competitor, so that I could move as scheduled. I spoke with a regular employee and a “supervisor” over the telephone. Neither one was any help at all. The only offered to give me a 24′ truck. Now, I did not “reserve” a 24′ truck. I reserved a 17′ truck. I am moving to a small apartment complex with a small parking lot full of cars. I can not manuever and unload a 24 foot truck in that small parking lot. The 24′ long truck was unacceptable. They also refused to send a driver to another location to pick up the proper size truck for me. This extreme lack of customer service and professionalism is completely unacceptable! (Erie, PA Area U-Haul)
the worst, bar none U Haul I can't risk writing the details of my experience with u haul today for fear of sinking deeper into depression and fits of anger, suffice it...
U can’t do any worse! U Haul If you are moving soon and are looking for a moving van, then I suggest any other company besides U-Haul. You would be better off making tr...
I’ve stopped crying long enough to write this U Haul I sure wish I'd seen this site before going to U Haul! I have been dealing with the Coventry Road location in Ottawa, and have never in my ...
U are better off to carry your stuff. U Haul I have moved 2 times in the past 5 years and for different reasons,I have unfortunately had the experience of moving both times with U-Haul....
I urge you to keep on looking for a better company. U Haul Just a day ago I got a uhaul ruck from a local supplier and i was thouroghly disapointed. All of there uhauls were in poor condition, thats ...
never rent UHAUL ,they dont comply with contract U Haul I had a horrible experience last weekend at UHAUL at ERIE Boulvd SYRACUSE,NY. I booked my truck in advance ..they guranteed me the truck and...
U HAUL SUCKS, BEWARE OF THIS COMPANY IF YOU VALUE YOUR LIFE U Haul
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