Uhaul Story

My bad uhaul experiences

Do not use U Haul! U Haul I have vowed never again to use uhaul after my last few experiences. When I made a reservation they GUARANTEED my truck would be ready at a...

UHAUL DOES NOT CARE ABOUT YOU!!!!!!!!!! U Haul I signed up with this site solely for the purpose of telling anybody who will listen that Uhaul does not care about you or honor their contr...

UHaul doesn’t care about your “confirmed reservation”, they only care about making money by renting trucks. UHaul’s goal is to rent every truck every day. It appears to make no difference to UHaul if a hundred or ten thousand “confirmed reservations” are unable to be fulfilled. Based on a conversation documented herein, UHaul always gives out a “confirmed reservation”, but has no way to know if you are going to get a truck because UHaul does not track its inventory, nor do they appear to move trucks to meet demand (which is why they tell you where you have to drive to pick up your truck if you are one of ones lucky enough to get your truck). I have never had this problem with car rentals or hotel reservations. Airlines disclose that they overbook, they only overbook a certain percentage, and they are usually quick to compensate for changing your flight. If UHaul ran an airline, a popular flight would have thousands of folks with confirmed reservations vying for 200 seats. Even worse, though, is that most folks who use UHaul have a lease or closing deadline and friends and family lined up to help them move. Delays in getting a truck typically affect many other people and commitments.

State Attorney Generals office and the Federal Trade Commission should look into the fact that UHaul’s confirmed reservations do not perform reasonably (I have filed complaints with NC AG and the FTC - but no action is evident). UHaul needs to shape up and disclose their overbooking rate and percentage of reservations unfulfilled after 1 hour of customer arrival reported by day of the week recently and in the same timeframe during the previous year.

Uhaul never again U Haul I am so angry about my recent experience with Uhaul that I have to warn others about them. I booked a 10 ft truck 4 weeks in advance to move...

bad bad bad bad bad stay away! U Haul I have used Uhaul three times for moving, and had terrible experiences each time. My most recent experience was the straw which broke the...

Uhaul big trucks…little minds… U Haul I've had two experiences with UHaul...and please don't ask me why I went back the second time after the first time was so horrible...Actuall...

U HAUL…that’s for sure! U Haul I have had several experiences with U-Haul. Each time I figured they were just having a bad day or something. I have now come to the concl...

Get Revenge U Haul Like many others, I have had very poor experiences with U-Haul. Reservations are meaningless to this company - - - unless YOU are the one w...

The horror U Haul When I think of all the bad customer experiences I have had in my life, U-Haul stands out. Unfriendly, slow, unresponsive, downright stupid ...

Uhaul huge suck

Do not trust your reservation, even if you PAY and confirm! U Haul