My descent into U Hell U Haul

The Devil’s Company U Haul I will make this short because to give every detail would make it a novella. Went to pick up truck, Uhaul had a totally different name ne...

Day and Night from Hell U Haul Well I will start off by saying I will NEVER and I mean NEVER use U-Haul ever again. And I am moving AGAIN in June. This story starts o...

is poor excuse for a company. Their entire system is based on taking advantage of the customer … they know you need a truck for a specific day, so they figure they have you by the short and curlies. And the entire customer disservice system is designed to frustrate you until you give up. Ask for a manager, you get put on hold for 10 minutes, then another customer disservice rep picks up and says “hold on,” then you wait another 10 minutes. I refused to give up, and I annoyed them no end for asking the simple question, “When can I pick up my truck.” Some indignant fool who claimed to be a manager said, “We can’t guarantee that.” What? Imagine if you flew into another city with a Hertz reservation and they said, “Maybe we’ll have a car and maybe we won’t so shut up and wait.” That’s U-Haul’s attitude. I guess they figure if they hire only morons you’ll get so exasperated that you’ll take any piece-of-crap truck at whatever time they deign to give it to you just to avoid the aggravation.

After being jerked around by U-Haul for 3 days, I finally called Ryder a night before my move. I thought it was a long shot. It wasn’t. A very helpful manager said, “Be here at 8 o’clock and I’ll get you a truck.” And he did.

I can’t believe there’s a company in America that gets an 81% negative rating on a website and doesn’t care. Or maybe they haven’t heard of the Internet yet. Morons!

Another U Haul Nightmare U Haul I reserved a U-Haul truck for a particular location ten days in advance and had truck size, pick-up location confirmed. U-Haul's (aka U-Hel...

U Haul your own Nightmare if you use them… U Haul OK, We all know that U-Haul is everywhere. First name that came into my mind with my pending move. Well, I get on the net and of course have...

Reservation? What’s that? U Haul Who doesn't know U-Haul? They're all over the streets, especially in college towns. My parents had two good moving experiences for them, s...

U Haul: A Company I would like to “Haul” Right into the Grand Canyon to Disappear U Haul As my fiancĂ© and I pulled into our apartment complex to park our car, we noticed the big U-Haul truck in front of our apartment. We both r...

Highway to Hell U Haul We rented a U-Haul for our recent move in Baltimore, MD. We called around. There was one U-Haul place right near us (Golden Ring). It was...

U Haul is a BIG Ripoff! U Haul Although my experience with U-Haul happened many years ago, it has stayed with me, it was so awful. I would NEVER recommend U-Haul to anyone...

The Truck From Hell U Haul

U-Haul are rubbish, Budget rules (for Truck Rental)

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