Reservations don’t mean a thing U Haul

no such thing as a reservation with Uhaul U Haul U haul has a policy that if you have a 'confirmed' reservation, that does not mean you will have a truck on the day you reserved it - even i...

Another Anti U Haulian U Haul Everybody uses U-Haul to move right? Wrong! i don't anymore, after using U-haul 4 times in the last 4 years and having just as many lousy ex...

I reserved a truck 3 months in advance. I called the day before to check up on it and was told that no truck would be available. I got a phone message a while later; when I called back, the representative Ashley told me that she used to have a truck an hour and half away but I called back too late and it was already gone. Somehow, she thought it was my responsibility to call her and drive an hour and a half to get a truck I reserved. In reality, it was just UHaul’s negligence. She informed me that UHaul makes no effort whatsoever to ensure that a truck will be available when it has been reserved, relying on luck only. When I pointed out that I had a reservation for three months and it is UHaul’s responsibility to find a truck for me, in the town where I wanted it, she told me my reservation made no difference and that UHaul did not have any intention of filling my reservation when they had agreed to do so. If there is no truck available, you just have to wait until somebody happens to move into town. There are a lot of other people with reservations but no trucks, she said, as if that would make me feel better.

U HAUL your rear to the bank. U Haul First of all, I would like to let everyone know we finally made it back to Texas, thank God. We are safe, and sound, and reunited with our p...

My bad uhaul experiences UHaul doesn't care about your "confirmed reservation", they only care about making money by renting trucks. UHaul's goal is to rent every t...

U Haul BLOWS Go elsewhere U Haul In one way, I am glad to see that I am not alone in my disgust and hatred of U-Haul, as at least I know it's not me alone that gets the shaf...

Customer No Service U Haul What an absolute nightmare, trying to deal with these people. Do not bother making any kind of reservations for a truck or storage space; re...

Don’t Rent!!!!! U Haul U-Haul failed in every possible way! 1. U-haul cannot fill the reservations they make. They over book in a major way… 2. Making reserva...

Bad customer service = ex customer U Haul I was moving from Northern Virginia to the Eastern Shore of Maryland, last month (February, 2000). I called to reserve my truck. I was ask...

Most horrible moving experience U Haul

Amazing they’re still in business U Haul

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