My partner and I were moving about 35 miles down the road to be closer to work and to the city life. We had planned everything well in advance. We even had our entire house boxed up and ready to go a week in advance!
Then the big day ...
Uhaul Story
The biggest problem: U-Haul's Reservation System
Let's just say that after dealing with U-Haul's national "reservation" system, I'd like to catch the Board of Directors in a dark alley somewhere.
It "works" like this:
You can reserve a truck (and related equipment) either online or through an 800 number. I used the online ...
Uhaul Story
Ever wonder how certain companies can continue to stay in business when they provide such deplorable products and service? Well, it's a direct result of consumers like myself who never learn their lesson.
My experience with U-Haul began in April. We were moving to a new city, approximately three hours away, ...
Uhaul Story
Now that I"m a father, I can"t gamble with my life anymore So I won"t be renting from U-haul ever again. Not that I would want to anyway. During my last move, about a year and half ago, I decided to rent one of their ...
Uhaul Story
I have had several experiences with U-Haul. Each time I figured they were just having a bad day or something. I have now come to the conclusion that they never have a good day.
Let's start with a long distance rental. I live in Georgia. I had ...
Uhaul Story
I evaced before Katrina like we were told to. I hid in TX with family for a few days. I got back to the area and tried to rent a trailor 30 miles from home as I knew it would be the last one open. After picking through about 8 ...
Uhaul Story
You read that correctly - both I as well as my girlfriend are lucky to be alive due to the incredible incompetence of U-Haul. We rented a large U-Haul truck to help with our move from one neighborhood to another - not even three miles between them and even though ...
Uhaul Story
U-Haul seems to have a bad rap these days, but it is also still the company that many of us turn to when we need to move, because frankly, you can"t beat their cheap rates. Having used U-Haul in two separate moves this summer, I"ve concluded that their main ...
Uhaul Story
For some reason the moving business is dirty. When you rent a car a smiling, cheerful individual greets you at the counter and clearly tells you all the options available. But renting a moving truck is completely the opposite (from my experience). First and foremost, never have ...
Uhaul Story
My first experience with U-Haul was renting a 24-foot truck to move my grandmother's furniture from Amarillo, TX to Houston, TX so she could live with us in Houston. Nothing went wrong with the reservation process. There was a truck waiting for us where it was supposed to ...
Uhaul Story