Moving Disaster and Customer (Dis)service U Haul


I recently accepted a new job which required me to move across the state. Since my moving expenses were going to exceed my moving allowance,I priced the various do-it-yourself movers and decided to go with U-Haul since it was the least expensive (cheapest!) of the movers available in my ...

Uhaul “reservation” scam; These are not reservations, as they do not reserve equipment. U Haul


I placed an order on March 20, 2005. The reservation was for May 16, 2005. I "reserved" 4 doz. furniture pads and the largest truck. Two days before the move, the three local stores in my town had not heard of me (this is common practice, according to the ...

No truck on day of reservation U Haul


I reserved a 24' moving truck on Uhaul's website on 6/15/2003. Our reservation was to pick up our truck on 7/30/2003. Uhaul's policy is to call the day before your pick up day and confirm the pick up location. Uhaul (Nita) called us at 4 PM on 7/29/2003 to tell ...

U Haul = Lies = Ruined Credit U Haul


We rented a U-Haul in Chickasha, Oklahoma and returned it in Rogers, Arkansas. The truck was filthy when we picked it up. The steering was extremely loose, almost impossible to control. Top speed was 45 with your foot to the floor. The check engine light stayed ...

Do it yourself… or not? U Haul


Great for Local Moves In the past, all of our moving has been done locally - in and around the Boston area. So we've had occasion to try several do-it-yourself movers - i.e., empty trucks. Ryder was a bust. We reserved the truck well ahead of time with a credit card. We ...

When in doubt call U HAUL! U Haul


Greetings from sunny and hot Texas, I am slowly getting things in place. This move was so fast paced I am only now relaxing and enjoying my new home. Trying to find a mover in a mid-sized Iowa community only took two calls. The first call went ...

Like a nightmare you can’t wake up from… U Haul


I've rented trucks three times from U-Haul. The first was a local move and all went well. The second was a cross-country from L.A. to Wisconsin using their largest truck and pulling a car. The truck blew a lot of smoke even for a diesel but I foolishly went with ...

U Haul=U Horrible U Haul


It doesn't seem right that I am forced to give U-Haul even one star in creating this review. Let's just say that if Epinions gave us the option to rate a product with no stars, this would have been it. This truck couldn't even go 20 miles, let alone 350 Last ...

U Not Guaranteed A Truck U Haul


We recently moved about 90 miles from the city to a more rural setting. U-Haul was chosen not only because of past experience, but also because it was one of the few companies that actually existed in our new setting for a one-way trip. We also considered brands ...

U Haul, U Stink. U Haul


Being an optimist, I"m not usually a complainer. But with U-Haul, I"m taking the liberty of stepping out of my comfort zone. I"ve used U-Haul twice. I don"t really know what possessed me to try it a second timeĀ—the first time should have been warning enough. Perhaps I ...