Unsafe Vehicle Rental, Poor Service U Haul


We rented a 26' truck to move some furniture locally. Every time we stopped at a signal light, the alarm went off and the compressor would run. We believe that the air system had(has) a leak in it. In addition, the truck would not lower down for ...

Evil, Rotten, Stinking U Haul U Haul


There are few companies I hate more than U Haul. Granted, I was raised to detest this purveyor of dilapidated trucks and trailers--but over the years, circumstances sometimes left me with U Haul as the only option. My first bad experience, though I don't remember it, happened when I was all ...

Horrible experience with U HAUL U Haul


To Whom It May Concern: On 1/30/2006 I rented a 17 ft. U-Haul van for a local move. I took possession of the vehicle at approximately 7:30am the morning of 1/30 and began use of it during that day. That evening (after dark) I was driving the loaded vehicle ...

Must Read Before Renting U Haul


Usually, I call about a week in advance to reserve and have never had a problem. This time I reserved online two weeks in advance, since it seemed more expeditious and efficient. I was told via email that my reservation was accepted and that a customer service rep would call ...

U must be crazy if U are thinking of Using UHAUL U Haul


I know this is all pretty redundant...as I can see that most everyone else here has had pretty much the same level of awful service that we had....but here's our story. The first time we moved, we paid for a mid-sized truck that was supposed to have air conditioning. For ...

UHaul made my move a miserable and stressful experience


UHaul made my move a miserable and stressful experience. I made a reservation on the web a week and a half before I had to move some furniture from New Jersey down to Baltimore. They said they would call me to tell me the details of where I would pick up ...