The following review largely involves the events that took place November 15 of last year. Like another review mentioned, it's taken me a while to calm down and rationally think this review process through. (That, and I've been a little lazy. Worked hard over holidays and haven't ...
Uhaul Story
Where to begin with U-haul? My most recent experience with them was actually with my best friend, who recently moved from Minnesota to Phoenix, AZ. He had reserved a truck from the U-haul website about 2 months before he moved. The day before we were scheduled to ...
Uhaul Story
I reserved a U-Haul truck for a particular location ten days in advance and had truck size, pick-up location confirmed. U-Haul's (aka U-Hell)policy is not to re-confirm the reservation until 5pm the NIGHT BEFORE the reservation date (note: after business hours). They never called so I called at ...
Uhaul Story
I went to a U Haul office on North Clark in Chicago on 9/28/07 to buy some boxes. There were ten people in line and one person at the service counter. The manager was in his office and when I asked him a question, he said the "counter ...
Uhaul Story
I chose U-Haul because most "u-pack" services didn't go to the area I was moving, full-service movers had trouble accommodating my short time-frame, and neither of the other major rental companies (penske and budget) had a drop off location within 100 miles of my destination.
I picked up a 14-foot truck ...
Uhaul Story
I would bet money that the people writing the 5 star reviews are connected to uHaul. In my opinion no customer would give uHaul 5 stars.
The whole time I was standing in line to pick up the truck the employees were talking to each other about a hot girl that ...
Uhaul Story
Over the last 5 years, I've used U-Haul three times. It seems that the more money I pay them, the worse they get. To be honest, I've used U-Haul three times because they were the cheapest. Let's just say you get what you pay for. The first time I rented ...
Uhaul Story
U Haul may not be the most popular rental company, but let me tell you a story--the story of how U Haul saved our butts.
In 1994, my husband and I decided to pack it all up and play Beverly Hillbillies. We rented a 26 foot truck, packed two households ...
Uhaul Story
First, let me say this -- I work with U-Haul every day, as manager of a self storage facility that offers U-Haul trucks for rental. Am I biased? Yes, probably. Am I also honest? Yes, I am. I'll give you the good and the bad.
I don't work for a ...
Uhaul Story
I reserved a 10-foot van from U-HAUL to transport some furniture from a store about 50 miles away: I would pick it up at a U-Haul station near the store and return it to a local station near where I live. In 24 hours I received a phone call from ...
Uhaul Story