My past experiences with U-Haul have all been totally positive so it's no wonder I am perplexed by reading review after review of disappointing moving stories. I was beginning to believe that this entire business had been handed over to people who were descendants of pirates. We recently ...
Uhaul Story
Here's my letter to U-Haul headquarters in Arizona after my completely unacceptable customer service experience:
I am writing to express my extreme dissatisfaction and disapproval with your customer service the weekend of September 23rd, 2005. I wasted much time, effort, and money trying to solve issues caused by your incompetent ...
Uhaul Story
When I received a $7,000 bid to move our stored goods from Oregon to California, we decided we would hire movers to move goods into a rental truck and trailer, and transport them ourselves, and utilize movers at the other end to unload, which would result in a cost of ...
Uhaul Story
Like many others, I have had very poor experiences with U-Haul. Reservations are meaningless to this company - - - unless YOU are the one who doesn't show. And then they're more than happy to charge your credit card for breach of the rental contract. We can ...
Uhaul Story