The “U” is for: Unprofessional, unethical, and unconcerned U Haul
outrageously unprofessional U Haul Don't have time for a well written review, but want to warn others anyway. After we got in the U-Haul office we got a truck, which had tw...
Uhaul Manager Discriminates against FSU Students U Haul I had rented a 14 foot U-Haul truck off of Uhaul.com on 12/23/2002. At or around 7:00pm on 12/28/2002 I was informed that U-Haul Inc. lost m...
I recently rented a truck from Uhaul. Sadly enough, I did not have the foresight to check online and read these reviews first. My experience with the company was entirely atrocious and exasperating. Were I to go into full detail of all the times I contacted Uhaul in an effort to get them to fulfill their obligation to me, it would go on for pages.
The crux of the matter is, my reservation with Uhaul (placed ten days in advance) was completely disregarded with no notification from the company whatsoever. Of course, I had made plans based on my misplaced good faith that the company would keep its promise. I was finally able to obtain a truck on a second reservation (even though my original reservation should logically, or at least theoretically, have been honored first), but was expected to retrieve the truck from a dealership over 80 miles away. Upon retrieving the long-awaited vehicle, I was dismayed - but not particularly surprised - to find it had no working taillights. At no time was I offered compensation, discount, or even a simple apology for the extreme inconvenience I experienced; notwithstanding that I twice complained to customer service and filed with the Better Business Bureau. Suffice it to say, their “word” means absolutely nothing, and they perceive themselves as having no accountability to the consumer whatsoever. Moving is a stressful enough experience without dealing with a company that treats its own source of income so cavalierly.
Here’s a simple suggestion: before you rent with UHaul, try this little experiment. Call their customer service line (1-800-789-3638) and see for yourself how long you are kept on hold before speaking to a representative. That will be an archetype of the U-haul experience in a nutshell.
UHAUL and its franchises. U Haul 1 U-HAUL STORAGE OF ODENTON 1480 ANNAPOLIS RD (RT 32 %26 175) ODENTON, MD 21113 0.73 miles map (410)674-4882 The MANAGER was ...
After 20 Years of Military Moves The WORST Experience Ever! U Haul After 20 years of moving as a military family, we decided to move ourselves from the Baltimore, MD area to the Boston, MA area in August 200...
U Haul: Where the customer comes DEAD LAST!!! U Haul What a *terrible* company to do business with! Unfortunately, they seem to be the only self-movers in the U.S. that'll move to Canada. I d...
Avoid Baltimore U Haul on Pulaski Highway U Haul I just had my 4th and last horrible U-Haul experience. I should have listened to that instinct to hang up as soon as I called U-Haul to line...
Someone who got U Haul to call them back U Haul U-Haul is as synonymous with self service moving as Kleenex is to facial tissues. Therefore who did I decide to call for moving day? Littl...
Walking Across the Country With Your Couch on Your Back Would Be Less Stressful U Haul If I can dissuade ONE person from ruining their move by using U-HAUL, that will be the biggest pro to my experience. First of all, don't ...
You must be logged in to post a comment.