They Take Reservations But Don’t Honor Them! U Haul
U haul equals U Suck U Haul My husband and were in the middle of a move, he is military and I am 6 months pregnant. We scheduled a truck through the U-haul website tha...
U HAUL SUCKS, BEWARE OF THIS COMPANY IF YOU VALUE YOUR LIFE U Haul They do not honor reservations even when you pay hundreds of dollars in advance on your credit card. They leave you stranded when you are s...
We reserved a truck from U-Haul on a Sunday morning at the Newport, RI location. We arrived to find the location shut up tighter than a drum although it was 10:15 AM and the sign on the door said they opened at 9 AM. Two other frustrated parties were waiting as well. They said they had called U-Haul and had not been able to learn anything about when/if the office would open. We tried reaching U-Haul on our cellphones which was the usual runaround. U-Haul could not help us. So we decided after waiting 15 minutes or so to leave as we had an actual time frame within which to pick up the furniture.
We were not able to hold as much furniture as the truck and this was a serious inconvenience. Yet despite U-Haul’s mistake they were unwilling to even offer us a discount on a future rental. Yes, that’s right, even though they did not honor our confirmed reservation and inconvenienced us by their mistake, they would do nothing other than cancelling the reservation.
Postscript: I complained about this to U-Haul in an email. They said they would get back to me. They didn’t.
Doesn’t get you from here to there U Haul Uhaul where to begin? Formulating a fair review about a company with whom you have a negative history is easier said than done. When I ref...
U MustBeJoking if you are thinking of using them. U Haul I just filed my complaint with the Better Business Bureau about this whole fiasco, so I figure what the heck. Might as well write my epinion...
Trash U Haul Where to begin... I was told I would receive a phone call on my moving day telling me when I could pick up the truck I had reserved. A lit...
Amazing they’re still in business U Haul Adventures in moving, indeed! As numerous other reviewers have stated, U-Haul does not have a meaningful reservations system, and "guaran...
My bad uhaul experiences UHaul doesn't care about your "confirmed reservation", they only care about making money by renting trucks. UHaul's goal is to rent every t...
Customer No Service U Haul What an absolute nightmare, trying to deal with these people. Do not bother making any kind of reservations for a truck or storage space; re...
U Haul is unfamiliar with the concept of “reservation.” U Haul
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