Uhaul doesn’t make moving easier! U Haul
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When my husband and I first learned that we would be moving across the state we immediately started taking care of business. Of the things needed to be taken care of, reserving a Uhaul truck was one of them.
Let me start out by quoting Uhaul…"Uhaul…makes moving easier" all I have to say about that is yeah right! More difficult is more like it. On the day that we were supposed to be called to go pick up our truck my husband and I sat across the room and stared at each other. We figured they would call that morning saying the truck was ready for us to come pick up. The house was completely boxed up and we sat and waited. At first we were excited, thinking about starting our new life in a new town. Then as the hours ticked by, we got pretty bored. At noon we still hadn’t received our call, so my husband tried calling the customer service number, however Uhaul was no help, and had yet to make our move easier. The only response the woman would give to any question was, "I don’t know." She couldn’t even give us an approximate time as to when we should expect our truck.
As the waiting continues, and the boredom grows stronger we decide to call Uhaul once again. This time instead of calling the 800 number we called the local store. What did we find out? Nothing but more trouble…once again, they are not making this any easier. The company messed up our reservation date, and the local store did not even know we were expecting the truck. All they could offer us was a 17 foot truck, when we had reserved a 24 foot truck. With regrets we took the smaller truck. Once more, Uhaul is not making moving easier.
We also rented a car hauler trailer as well…it only added to our list of problems. When we left the uhaul rental place they hooked it onto our vehicle for us. As soon as we got home we attempted driving our car onto the trailer. Let me just say that I am lucky I am not a widow now. Uhaul did not properly hook the trailer onto our hitch. The trailer towed just fine when it was empty, but when any weight was put on the trailer, the front of it raised into the air. All in all it took us about an hour just to load the car. Luckily my husband is mechanically inclined!
Our stuff barely fit in the truck, not to mention the piece of junk barely ran. For our two hundred some odd dollars we received a vehicle that smelled strongly of cheap cologne, cigarette smoke, and had sand all in the back of the truck. Okay, so we can live with that, but let me also mention that the truck barely shifted out of second gear, the right hand mirror was half there (the other half had broken off), and the back left brake light was out. And on top of that we ended up having to go back for a 6×12 enclosed trailer.
All in all, we made it to our destination with all of our stuff…barely. But, it was not easy!
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