Uhaul Story

U Haul Bloomingdale, IL U Haul

I had a terrible experience renting a U-Haul truck on August 6, 7, 2004. I had a reservation for a one-way drop off between Bloomingdale, IL and West Lafayette, IN. When I went to the rental office in Illinois, they did not have a one-way drop off truck. So instead, they gave me a local truck and assured me that the price was the same ($125). The truck was unacceptable and unsafe. It had great difficulty driving on the interstate and the brake lights and turn signals did not work at all. Additionally, the truck was very difficult to start (minimum 5 - 6 cranks each time to get it started) and the fuel gauge was erratic. Then I was charged $248, instead of $125, since they listed as a local move rather than a one-way drop off.