U Haul customer service?! I’d pay double to a company without!!! U Haul
Do not use U Haul! U Haul I have vowed never again to use uhaul after my last few experiences. When I made a reservation they GUARANTEED my truck would be ready at a...
Does uhaul charge by the hour or mile? I am moving soon and my lease ends on Sept 30th while the place I am interested in isn't available until Oct 1- the plan is to move my belon...
I dropped the truck in the lot, put the keys in the drop box… the next day I received a call from UHAUL to come and move the truck to another location. Apparently, there was a problem when the truck was returned; the location did not accept trucks. That location accepted trucks a month earlier, and even after such changes there was still an open drop box without any sign for customers. Any person would assume that if there is no warning, then the location accepts trucks. When I called a customer service with my concern, the representative did not solve the issue but just said: “It’s not our problem, if you don’t move the truck your contract will remain open and we’ll keep charging you!” …and HUNG UP!!!!!!!!! Nice service!!!…take the money..and run!!! Notice…they don’t even provide a mailing address, because they just simply don’t want to receive any complaints. Sure you can fill out a form online or over the phone and they will tell you that someone will be contacting you within 48 hours. It’s been three days, I called to check the status…and what do I hear??…”Oh, I’m sorry I don’t see any complaints filed by you.” I had to explain everything again just to hear…”We provide trucks for your move! If something happens after your move, we can’t help you!!!” I will never use the services of UHAUL again…nor do/will I recommend it to anyone. I understand that the purpose of the UHAUL is to provide trucks, but there should also be an obligation to help the customer that is paying money for the service the company provides. If the company is not able to provide the customers the help/respect they deserve, then the customer service department should not exist. Customer Service representatives should HELP the customer…NOT hang up on them!!! If you expect to be treated with respect, look for moving equipment elsewhere!
U Haul your own Nightmare if you use them… U Haul OK, We all know that U-Haul is everywhere. First name that came into my mind with my pending move. Well, I get on the net and of course have...
A two part saga only 7 more levels of hell to go U Haul PART ONE Reserved a one-way truck some weeks in advance. Was told my pickup-day/time by one of their smaller, independent dealers in Pough...
Uhaul Charlotte U Haul I would like to state that the two following U Haul locations should not be used: 5108 SOUTH BLVD (BTWN SENECA %26 TYVOLA RD) CHARLOTTE ,...
U haul your own stuff and your own problems U Haul Every time that we've used U-Haul, there has been some sort of problem, and we're a military family, so we've used them quite a bit over the...
Uhaul Kirkland U Haul I have rented three times from Kirkland Uhaul, making a reservation with the Uhaul 800 number. Two of the three reservations were never foun...
U Gotta be Kidding!! U Haul Let me preface this by saying that I have moved a total of 15 times since college, which was about 8 years ago. I am no stranger to the mov...
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