U Haul Dealer Dissatisfied U Haul

You Got Back Safely Didn’t You? U Haul Decided to do a local move using a U-Haul truck. Needed a 24' one. Trusted the U-Haul brand. Discovered the truck we got was 14 years old...

RattleTrap! U Haul I was pressed into service by my wife to rent a truck to move some modular office panels and equipment to several locations. The dealer had ...

I have been a U-Haul dealer for 3 months now and want to let people know that customers are not the only ones being mistreated. Promises of equipment delivery in time for reservations are hardly ever kept and when I attempt to speak with their Traffic Dept. to solve the problem, I have been hung-up on, messages not returned, or responses like “Oh Well!”

Without alerting me that U-Haul had an agreement with another dealer less than a mile from me that they would receive preferential treatment over me I signed up. Corporate has never contacted me, the area field rep never trained me, and there is no equipment to spare. Too many dealerships too close to each other is not a positive competitive climate.

I am fed up and going to drop out of being a U-Haul dealer and represent Penske because they will not set up another dealer in my area (written in the contract).

If you decide to “Go U-Haul” let the buyer beware!

Absolute incompetence U Haul Truck was unsafe at any speed, I lost two days with electrical fault which they would do nothing about even though their service center perf...

U Haul Disaster U Haul After reserving a trailer well in advance of a family move, for a 7 a.m. start, U-Haul did not call to provide the pick-up point. The local...

U Haul Customer Service U Haul My girlfriend and myself rented a U-Haul to move her 120 miles to Kansas City. In the town where she lived there weren't too many places to...

U HAUL your rear to the bank. U Haul First of all, I would like to let everyone know we finally made it back to Texas, thank God. We are safe, and sound, and reunited with our p...

Most horrible moving experience U Haul I have used U-Haul twice before. The first two times I lived in a more busy area, where there was a local U-haul center near by. I attempted...

Bad company with a few good workers U Haul We had a confirmed reservation for a large trailer for a long distance oneway rental. I had first ask for a pick up in Chicago, where my so...

I HATE BUDGET TRUCK RENTAL U Haul

Change name to “U Walk” U Haul

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