U haul, the worst move you will ever make U Haul
U Haul is the worst thing in the world. U Haul We had a rental confirmation and a pick-up location. When we went to pick up the truck not only did they not have any truck at all, the "co...
What is a reservation good for? U Haul I have moved locally with U-Haul before and they always gave me the oldest truck on the lot however, it would get the job done. So, when I r...
We rented a 26 ft diesel truck to move my 82 year old father from Overland Park KS to Salida Co. Told u-haul we needed a solid truck as we had to climb the mountains with a full load. Picked up the truck Sunday afternoon but the agent did not have the 48 pads we had reserved and sent us across town to pick those up. Loaded the truck the on Monday and left for Colorado at 05:45 Tuesday morning. Noticed immediately that the lights on the truck seemed to be a little dim and that the 5 speed manual transmission popped out of 4th gear every time you tried to use it. This is not a good thing when you have the rocky mountains in front of you! As we proceed in bad weather the lights on the truck grow dimmer, also the engine temp gauge is not working and the windshield washers are not working. At this point we knew we have an alternator problem so we shut down everything electrical that we could. We then contacted u-haul hotline via cell phone and asked if there was a service location along I70 that we could stop at and we were told that we had to be broken down and that then they would dispatch someone out of Denver to come and fix the truck. I said that we were moving and I wanted them to dispatch someone to meet us in Colorado Springs at a specific time and place. They then said to call them back when we were closer to the springs. At this point, half way across Kansas nothing electrical on the truck is working. No lights, turn signals, brake lights, wipers, gauges (accept the fuel gauge) and the only saving grace was that Diesels just keep on working. To make a long story u-haul refused to have a repair truck meet us in the springs and would only dispatch once we had stopped so we drove on with nothing working to our destination arriving slightly after dark. We charged the 2 batteries all night and the next day while unloaded the truck and turned the POS in. Then called u-haul to try and get a partial credit on the rental based on all of the trouble that we had and guess what….. Nothing, nota. Never again is all I can tell you.
Verbally Abusive Customer Service U Haul I have used U-Haul every time I have made a move. As a recent graduate, you can imagine the quantity of use! After my last experience, I w...
Stranded in the Mojave w/U Haul U Haul This is a condensed copy of the e-mail sent to "customer service" 8/2/07. As of today, 8/20, I haven't received the follow-up that was suppo...
Anyone there ? Why do I have to finish it myself? U Haul I have never seen a place where you wait for so long on the phone or get anyone to come back to you once your on hold then at the Conventry ...
WORST COMPANY EVER U Haul I do not want to get into too much detail and be forced to re-live our horrible experience. Basically, they never had our truck, despite th...
This is the worst company I’ve dealt with. U Haul I've moved 11 times in the last 3 years. Mostly to new apartments - finally now to the first house I'll own. Only once during all those mo...
the worst, bar none U Haul I can't risk writing the details of my experience with u haul today for fear of sinking deeper into depression and fits of anger, suffice it...
Tags: transmission
You must be logged in to post a comment.