U Haul your own Nightmare if you use them… U Haul

U Haul is not friendly U Haul I have never been satisfied with a rental from Uhaul. I have rented both trucks and trailers from Uhaul. Since U Haul has no customer focu...

U haul it alright! U Haul I just had the chance to use this service and they have the name right. U-haul it, the trucks are so undependable. We asked for a 24 f...

were appalled.

To make a long story short we did end up getting the truck. Gentle-Ride? Ya right! That thing had a sticky brake pedal and pounced all over the road. We had to wait a total of an hour to get the truck, while they helped other people who happened to arrive after us. Everyone there had to wait at least an hour. Let me also mention that the truck was given to us with an empty tank and was returned with a half-full tank (which when in use would show up as 1/4 tank, 1/8 tank, and even 5/8 a tank occasionally). Refund for the gas? Hell no! More like, "We’re charging you $.49 for every mile." The simple process of returning the truck took 45 minutes. Patience is key with U-Haul. Our appliance-stealing friend and his wife gladly "lit-up" their cigarettes in our faces during this time, harmfully exposing us tot heir second-hand poision. With U-Haul expect a general lack of proefssionality. Expect an empty tank and no smile-faced employees to greet you. Incompetence and computer glitches are a must, while miscommunications (if any communicationat all) are commonplace. Drinking beer and smoking might happen (and hell, damed if they offered us a beer!!) and the manager might shut his kid up by stuffing the little brat’s chomper with donuts. The manager will ask you to do him a favor of calling and having your info faxed to him (should get off his lazy ass and do it himself, the bastard) and your headache might be gone in a week.. if you’re lucky! (And let me not forget that they didn’t know how to refund the $3 that was owed us from the security credit, and had to wait tillt he enxt day and mail it (along with our reciept) to us. They could have screwed us over big time with that!

How have these guys stayed in business? U Haul Uhaul is not at the top of my list right now, this is now the second time they've wronged me and it will be the last. We've recently moved o...

A Nightmare U Haul Rented a truck to move from NY to Mass. - loaded it with heavy furniture on what turned out to be the hottest day of the summer (over 100 de...

I’ve stopped crying long enough to write this U Haul I sure wish I'd seen this site before going to U Haul! I have been dealing with the Coventry Road location in Ottawa, and have never in my ...

never rent UHAUL ,they dont comply with contract U Haul I had a horrible experience last weekend at UHAUL at ERIE Boulvd SYRACUSE,NY. I booked my truck in advance ..they guranteed me the truck and...

A total nightmare U Haul They changed the size of the truck and location pickup FIVE times within three days, expecting me to pay mileage far from my home. When ques...

WORST COMPANY CUSTOMER SERVICE IN THE WORLD! U Haul I can't even begin to explain what a nightmare it was to try and get a uhaul. My husband and I were moving this past weekend and had a rese...

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